Guesty is an industry leader offering an end-to-end platform specifically designed for the short-term rental market. Supporting more than 250,000 properties across 100+ countries, Guesty integrates seamlessly with major online travel agencies such as Airbnb, Vrbo, and Booking.com to maximize occupancy, revenue, and guest satisfaction. Backed by $410 million in funding and driven by the largest R&D team in the industry, the company is shaping the future of property management. With a global team of over 800 employees across 16 offices, Guesty is committed to building innovative solutions for property managers and hosts worldwide. Learn more at guesty.com.

This is a full-time hybrid role located in Metro Manila, with flexibility for some work-from-home days. As a Customer Experience Accounting Specialist, you will be responsible for assisting customers with integrating and managing their accounting needs within the Guesty platform. This includes troubleshooting, providing support for account reconciliation, addressing inquiries about billing, and ensuring seamless financial processes. You will collaborate with cross-functional teams to improve the customer experience and provide valuable feedback for product enhancements.

• Strong skills in Accounting, Financial Analysis, and Account Reconciliation
• Experience with Customer Support, Problem Solving, and Building Positive Client Relationships
• Proficiency in Software Tools, especially Accounting Software and CRM systems
• Strong Communication Skills, both written and verbal, with a customer-centric mindset
• Ability to adapt to hybrid work arrangements and collaborate effectively both onsite and remotely
• Bachelor's degree in Accounting, Finance, Business Administration, or related fields
• Experience in the short-term rental or hospitality industry is a plus