Director, Post Sales Operations (Professional Services)
Nue.io
Sales & Business Development, Operations
Ahmedabad, Gujarat, India
Posted on Jan 29, 2026
Director, Post Sales Operations
Ahmedabad, India
Operations
Remote
Full-time
About Nue.io
Nue is a modern quote to cash platform built for high growth B2B companies. We help revenue teams move faster and operate smarter by unifying CPQ, billing, revenue automation, and finance workflows into a single intelligent system.
We work with some of the most innovative SaaS companies in the world, and we are building a global delivery and customer experience organization to support our next phase of growth.
As part of that strategy, we are establishing our first post sales hub in India, based in Ahmedabad.
The Role:
We are hiring a Director of Post Sales Operations to lead all post sales functions in India.This is a delivery first, execution oriented leadership role. This leader will hire and scale the initial India team, own delivery quality, handle customer escalations during North America off hours, and serve as the on site operating leader for all post sales functions.
What You’ll Do:
You will build and run Nue’s post sales organization in India, starting with Professional Services and Technical Account Management, and later expanding into Support.
Specifically, you will:
• Hire and scale the initial India post sales team, including Solution Architects, Technical Account Managers, and Support Engineers
• Own delivery quality for new customer CPQ and billing implementations
• Own post go live technical ownership and ongoing customer success execution
• Serve as the escalation owner for enterprise customers during North America off hours
• Define and enforce delivery standards, quality bars, and training programs
• Partner closely with Sales, Product, Engineering, and Customer Success leadership in North America
• Build operating rigor, documentation, and repeatable execution processes
• Develop and mentor high performing delivery and customer experience leaders
• Act as the on site leader and cultural anchor for Nue’s India hub
What You’ll Bring:
We are looking for a senior, hands on post sales leader with deep CPQ and billing domain expertise.
You should have:
• Deep hands on experience delivering enterprise CPQ and billing implementations at a previous SaaS organization
• Strong background in quote to cash, subscription billing, and ERP integrations
• Personally led multiple complex CPQ and billing programs end to end
• Experience managing Professional Services, Technical Account Management, and Support teams with an emphasis on PS
• Experience owning enterprise customer escalations
• Experience building and scaling teams from scratch
• Strong hiring manager capability
• Strong executive communication and stakeholder management skills
• A delivery first mindset with high quality standards
• A builder mentality and comfort operating in a fast growth environment
What We Offer:
- Competitive compensation and benefits that reward your talent and impact.
- Comprehensive health, vision, dental, and life insurance
- A front-row seat in the Silicon Valley tech ecosystem, where you’ll work on cutting-edge challenges shaping the future of SaaS, finance, and payments.
- The opportunity to build truly groundbreaking products — your work won’t just support the business; it will influence how companies around the world monetize and grow.
- A high-energy, collaborative culture where smart, supportive teammates push each other to learn fast, think boldly, and do the best work of their careers.
- Room to grow, lead, and make your mark in a fast-scaling company that values creativity, ownership, and ambition.
About Nue.io
We believe that the right way to accelerate business results is by giving go-to-market teams agility - to sell and monetize ANY revenue model, across ANY channel, with complete and accurate revenue visibility end-to-end.
This requires a truly disruptive product and innovative team - we’re bringing CPQ, Billing, Revenue Lifecycle Management, and Revenue Analytics under one platform, upleveling teams and companies with pricing and billing agility, and revenue intelligence.
We are an equal opportunity employer and welcome people of diverse backgrounds, perspectives, and skills.
We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your Talent Partner, and we will work with you to meet your needs.
Req ID: R48